Return Policy

Overview

Thank you for shopping with Future Tech! We hope you love your purchase, but if you’re not completely satisfied, we’re here to help. Please review our return policy to understand your options for returns, exchanges, and refunds.

Return Eligibility

To be eligible for a return, please ensure the following:

• Time Frame: Returns must be initiated within 30 days from the date of delivery.
• Condition: Items must be unused, in their original condition, and in the original packaging.
• Proof of Purchase: A receipt or proof of purchase is required for all returns.

Non-Returnable Items

The following items are not eligible for return:

• Opened or Used Gadgets: For hygiene and safety reasons, opened or used gadgets cannot be returned.
• Personalized or Custom Items: Items that have been personalized or customized cannot be returned.
• Gift Cards: Gift cards are non-returnable.

How to Return an Item

To initiate a return, follow these steps:

1. Contact Us: Email us at [future.tec852@gmail.com or call us at [1-614-934-5007] to request a return authorization. Provide your order number and reason for the return.
2. Return Authorization: We will provide you with a return authorization number and instructions on how to return your item.
3. Pack the Item: Repack the item securely in its original packaging. Include a copy of the receipt and the return authorization number inside the package.
4. Ship the Item: Send the package to the address provided in the return authorization instructions. We recommend using a trackable shipping service to ensure your return is received.

Return Shipping Costs

Return shipping costs are the responsibility of the customer, except in cases where the return is due to our error (e.g., incorrect item sent). If you receive a defective or incorrect item, we will cover the cost of return shipping.

Refunds

Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method within [7-10 business days] of receipt. Please note that shipping costs are non-refundable.

Exchanges

If you wish to exchange an item for a different size, color, or product, please follow the return process to return the original item. After we receive your return, you can place a new order for the replacement item.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately at future.tec852@gmail.com with your order number and photos of the damaged or defective item. We will arrange for a replacement or refund at no additional cost to you.

Refunds for Gifts

If you received an item as a gift and would like to return it, please contact us at future.tec852@gmail.com. We will provide instructions for returning the item and processing the refund.

Changes to This Policy

We may update this Return Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or need assistance with a return or exchange, please contact us.